Spedizione e consegna

Last updated: October 28, 2026

We offer free standard delivery on orders accepted through outletshopping.ca. No standard shipping fee is added by us.

Est. delivery: 31 Oct – 4 Nov

Estimated arrival

The date range above uses the same delivery estimate as the website header. It updates each day and currently reflects an estimated 2–6 calendar days from the order date. Review the estimate when you place your order and keep your order confirmation for the information relevant to your purchase.

Delivery dates are estimates rather than guaranteed arrival dates. Product availability, order checks, your address, weather, carrier schedules and public holidays can affect arrival. Contact us before ordering if you need an item by a particular date.

Delivery addresses

Please provide your full name, street address, unit number where applicable, city, province or territory, postal code and country. Delivery availability is confirmed for the address used at checkout. If an address cannot be accepted, email [email protected] for assistance before ordering.

Contact us promptly to request an address correction. Changes may not be possible after a parcel has been dispatched.

Dispatch and tracking

Order preparation begins after the required payment and order checks. When tracking is available, we will provide the shipment reference or tracking link with the order update. Tracking may take time to show movement after the carrier receives the parcel.

An order may be sent in separate parcels. Check the shipment details before reporting an item missing. There is no additional standard delivery fee for a split shipment arranged by us.

Delayed or missing deliveries

If an order has not arrived within its estimated window, contact us with your order number and tracking reference. If tracking shows delivery but the parcel is missing, check any carrier notice and the delivery location you authorised, then contact us so we can investigate.

We will help resolve delivery issues, including arranging a replacement or refund where appropriate. A carrier delay does not remove your rights under applicable consumer protection law.

Damaged or incorrect items

If an item arrives damaged or differs from your order, email us with a description of the problem. Keep the packaging where practical. We will explain the next steps and cover any necessary return shipping. Our Returns and Refunds Policy also provides 30-day free returns.

Delivery outside Canada

For any order accepted for delivery outside Canada, customs processing may affect the estimate. Duties or taxes charged by destination authorities are separate from our free standard shipping offer. Contact us before ordering if you need clarification about your destination.

Delivery support

Email [email protected] with your order number for help.